Delete your account
You can delete your Solane account and data at any time. There are two ways to do this.
In the app
Open Solane, go to the Profile tab, then tap Delete account and confirm. Deletion happens immediately and is permanent. You do not need to contact support, and you do not need an active subscription to use this option.
By email
If you no longer have access to the app, contact us with the subject line "Delete my account" from the email address associated with your account, if you linked one. We will confirm your identity and process the deletion.
What deletion removes
- Your account, whether anonymous or linked to an email, Apple ID, or Google account.
- All vision boards you have created, including boards made in the Atelier.
- Photos you uploaded for your boards.
- Your visualization session history and streak record.
- Your manifest list items.
- Posts and images you shared to the community feed.
- Your app settings and preferences.
Deleting in the app removes this data immediately. Requests made by email are processed within 30 days.
Active subscriptions
Deleting your account does not cancel an active subscription. Subscriptions are billed through Apple or Google and must be cancelled separately:
- iOS: Settings, then your name, then Subscriptions, then select Solane and choose Cancel Subscription.
- Android: Google Play app, then Profile icon, then Payments and subscriptions, then Subscriptions, then select Solane and tap Cancel.
We recommend cancelling your subscription before or immediately after deleting your account to avoid further charges.
What we retain
Records of purchases and subscription transactions are retained where we are required to keep them for tax, accounting, and legal compliance purposes. These records are held by our payment providers, Apple and Google, and contain no vision board content, photos, or posts.